Over the last 8 weeks, Sarreid has asked for candid commentary on how we can improve and become an even more important resource for your business. To each of you who took the time to complete the survey, thank you. Your comments and insight are critical to our overall strategic plan. We want to share with everyone some of the key actions – already in place – as a result of this valuable contribution.
Finish Samples
Representatives will have printed finish samples cards of the New Jupe Tables. We are immediately working on finish samples for our best selling designs. We know this is a crucial need and will soon have sample kits available to order. Be on the lookout!
Prepaid Freight
This feature is now live on Sarreid.com for Virginia, Alabama and Georgia. We are making sure the “kinks” are worked out and will continue to add more states. For those who choose the prepaid freight option, your invoice will have an embedded link that allows you to track your delivery.
Customer Service
We have added a sophisticated chat feature to our website. EVERY communication is reviewed and evaluated for correctness. Daily we are amazed at the accuracy this feature is providing. The Sarreid team appreciates the fact that you do not work just 8 to 5!
Website Refresh
In the last month, we have updated the look of the website with beautiful new lifestyle images and motion. The new site is shorter, brighter and features only the most used icons and menu options. Check it out www.sarreid.com
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